Privacy Policy for NorthStar Psychiatry

Effective Date: October 1, 2024

At NorthStar Psychiatry, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website, scheduling an appointment, or engaging in any communication with us.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We may collect the following types of information from visitors to our website:

• Personal Information: When you contact us through our website, schedule an appointment, or request additional information, we may collect personal details such as your name, email address, phone number, and other contact information.
• Health-Related Information: If you choose to share details about your mental health or treatment needs via forms or messages, we will only use that information to assist you in scheduling and providing services. However, please note that our website is not a secure platform for sharing sensitive health-related information. For privacy reasons, we encourage you to only share such details during private sessions or through secure communication methods.
• Cookies and Tracking Technologies: Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us personalize content and gather website usage data. You can choose to disable cookies through your browser settings.

2. How We Use Your Information

The information we collect will only be used for the following purposes:

• To respond to inquiries and provide the services you request (e.g., appointment scheduling).
• To communicate important information related to your therapy or treatment.
• To improve the functionality and user experience of our website.

We will never use your personal or health-related information for marketing or any other purpose not directly related to the services you are seeking.

3. How We Protect Your Information

We take your privacy seriously and implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure website encryption (SSL/TLS) to protect the transmission of sensitive information.
• Limiting access to your information to only those who require it for providing services.
• Adhering to confidentiality standards in accordance with professional ethical guidelines and legal requirements.

4. Confidentiality and Information Sharing

We understand the sensitive nature of the information you may share with us. We assure you that:

• We will never share or sell your personal or health-related information to any third parties for marketing purposes.
• We will not disclose your information to any third party unless required by law or with your explicit consent. This includes situations such as responding to a subpoena or when we believe in good faith that such disclosure is necessary to protect your safety or the safety of others.
• All information shared with us during therapy sessions is kept strictly confidential in accordance with professional standards and applicable laws.

5. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you.
Correct or update any personal information that you believe is inaccurate.
Request that we delete your personal information, subject to any legal requirements we may be obligated to retain.
If you wish to exercise any of these rights, please contact us at (800) 828-8417.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any websites you visit through links on our site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates to this page, and the effective date of the policy will be revised accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

NorthStar Psychiatry
65 Yamhill Street
Suite 300
Portland, OR 97204
hello@northstar-psychiatry.com
(800) 828-8417